A course of ten in the UK
and none missed
Physio is a programme, not a single appointment. Patients book their next session from their phone, get a reminder before it, and you can see how far through the course they are.
If this sounds like your physio clinic…
What we hear most from physiotherapy clinics.
Courses that stop halfway
Patients feel a bit better, stop coming, and return a month later back at square one.
"How many sessions have I got left?"
Asked every day, answered from a spreadsheet.
A particular physio
Many patients want to see the same clinician every time.
Peak hours
Everyone wants after work, and mornings sit empty.
What is different in the UK
From private dental and physio practices in London and Manchester to independent opticians in Leeds, Bristol and Glasgow, missed appointments ("DNAs") are one of the biggest hidden costs.
Self-referral and insurers
Many patients self-refer or come through an insurer. Booking can record the insurer and authorisation number so the clinic has it before the first session.
Opening hours
Most practices open Monday to Friday with Saturday mornings, and late evenings on one or two days. Set your hours once and only open times are offered.
Payments
Patients pay at the practice or online by card, Apple Pay or Google Pay. Deposits for new patients are common and cut no-shows.
UK GDPR
Under UK GDPR and the Data Protection Act 2018 you are the controller and we act as processor, with a data processing agreement. The system stores name, contact and appointment only, with no clinical notes unless you ask for them.
Plans
Setup and monthly plans for clinics are on our pricing page, with no contract and two months free on yearly billing.
How it works
From the phone, no calls and no app.
1They pick the physio
And only see that clinician's free slots.
2They book the session
It comes off their package automatically.
3They get reminded
Before every session, and a nudge if the next one is not booked.
And what you see
One dashboard for everything, in Arabic and English.
- Session packages6, 10 or 12 sessions, and you see what is left.
- Every clinician's diaryWho is seeing whom, and when.
- Follow-up for drop-offsA nudge to them and a list for you when a week passes without a booking.
- Patient recordsAssessment, progress and notes from each session.
- Opening hoursSet them once and the rest stays closed.
- Arabic and EnglishFor every patient.
Email reminders included, WhatsApp if you want it
Confirmations and reminders go by email at no extra cost and with no limit. If your patients prefer WhatsApp, messages go from a WhatsApp Business account in your own name through Meta's official platform, billed by Meta to your account.
Patients agree to reminders when they book, and every message has a clear way to opt out.
Try it before you pay
Send us your business name and Instagram, and we set up a working version in its colours and send you the link. If you like it, we carry on. If not, close the link and pay nothing. The final price comes in writing in pounds sterling before launch.
Questions from physiotherapy clinics in the UK
Does it count sessions off the package?
Yes. Every booked session is counted and you see what is left.
Does it chase patients who stop coming?
Yes. If time passes with no booking they get a reminder and you get a list.
Can patients choose their physio?
Yes, or book with the first one free.
Does it work alongside our practice management software?
Yes. Many practices keep their clinical system and use this for online booking and reminders. We can export bookings in a format your team can import.
What does it cost?
Clinic plans are a one-time setup plus a monthly plan, listed in euro on our pricing page, with no commission and no contract. You try a working version in your clinic's name before paying anything.
Do you work with businesses in the UK from Jordan?
Yes. We work online, by email, and you try a working version before paying anything.