A course of ten in the UAE
and none missed
Physio is a programme, not a single appointment. Patients book their next session from their phone, get a reminder before it, and you can see how far through the course they are.
If this sounds like your physio clinic…
What we hear most from physiotherapy clinics.
Courses that stop halfway
Patients feel a bit better, stop coming, and return a month later back at square one.
"How many sessions have I got left?"
Asked every day, answered from a spreadsheet.
A particular physio
Many patients want to see the same clinician every time.
Peak hours
Everyone wants after work, and mornings sit empty.
What is different in the UAE
From Jumeirah, Al Barsha and Bur Dubai to Khalifa City in Abu Dhabi and Al Nahda in Sharjah, competition between clinics is intense and patients book wherever booking is easiest.
The working week
Since 2022 the government week runs Monday to Friday, and many private businesses followed while others kept the older week. Set your own days and the system follows.
Payments
Payment by card or insurance, and Tabby and Tamara are common for larger dental and aesthetic treatments.
Data protection
Federal Decree-Law No. 45 of 2021 on personal data protection asks for consent and safe handling, and free zones such as DIFC have their own rules. The system keeps the minimum and asks for consent to messages.
How it works
From the phone, no calls and no app.
1They pick the physio
And only see that clinician's free slots.
2They book the session
It comes off their package automatically.
3They get reminded
Before every session, and a nudge if the next one is not booked.
And what you see
One dashboard for everything, in Arabic and English.
- Session packages6, 10 or 12 sessions, and you see what is left.
- Every clinician's diaryWho is seeing whom, and when.
- Follow-up for drop-offsA nudge to them and a list for you when a week passes without a booking.
- Patient recordsAssessment, progress and notes from each session.
- Opening hoursSet them once and the rest stays closed.
- Arabic and EnglishFor every patient.
Official WhatsApp, not your personal number
Messages go out from a WhatsApp Business account in your business's name, through Meta's official WhatsApp Business Platform. No bulk-sending tools, and no risk of the number being banned.
Customers agree to confirmations and reminders when they book, so every message is one they expect.
Try it before you pay
Send us your business name and Instagram, and we set up a working version in its colours and send you the link. If you like it, we carry on. If not, close the link and pay nothing. The final price comes in writing in UAE dirhams before launch.
Questions from physiotherapy clinics in the UAE
Does it count sessions off the package?
Yes. Every booked session is counted and you see what is left.
Does it chase patients who stop coming?
Yes. If time passes with no booking they get a reminder and you get a list.
Can patients choose their physio?
Yes, or book with the first one free.
Does it suit a DHA or DOH licensed clinic?
Booking does not change your licence. It handles appointments and reminders only and stores no clinical information.
What does it cost?
A one-time setup and a flat monthly plan, with no commission on bookings or orders. Once you have tried your version we send the final price in writing in UAE dirhams, and you decide then.
Do you work with businesses in the UAE?
Yes. We work online by message and email, and send you a trial version in your business's name.