Online orders in the UAE
with no commission
Delivery apps take a big cut of every order. A menu in your restaurant's name lets customers order direct for collection or delivery, and the ticket lands in the kitchen straight away.
If this sounds like your restaurant…
What we hear most from restaurants.
The app's cut
A large share of every bill goes to the platform, not to you.
Phone orders
Wrong addresses, wrong orders, and a busy line at peak time.
Customers that are not yours
The app knows your regulars and you do not have a single number.
Table bookings
Saturday night lives in a notebook only you can see.
What is different in the UAE
Talabat, Deliveroo, Noon Food and Careem split the delivery market, and commission eats much of the margin. Direct orders keep your regulars.
The working week
Since 2022 the government week runs Monday to Friday, and many private businesses followed while others kept the older week. Set your own days and the system follows.
Payments
Card and Apple Pay lead, with cash on delivery available.
Data protection
Federal Decree-Law No. 45 of 2021 on personal data protection asks for consent and safe handling, and free zones such as DIFC have their own rules. The system keeps the minimum and asks for consent to messages.
How it works
From the phone, no calls and no app.
1They open the menu
From a link on Instagram or a QR code on the table.
2They order
Collection, delivery or a table booking.
3They follow it
A message when it is accepted and when it is ready.
And what you see
One dashboard for everything, in Arabic and English.
- Kitchen screenNew orders appear instantly with a sound.
- A menu you edit yourselfPrices and sold-out items in one step.
- Delivery zonesEach with its own fee and time.
- Table bookingsParty size and time, confirmed to the guest.
- Your customer listYours, for your own offers.
- Arabic and EnglishA menu in both.
Order a burger from Oakfire
Oakfire is a sample burger restaurant: menu, cart, and collection or delivery checkout through to confirmation. Open it on your phone and order as a customer.
Official WhatsApp, not your personal number
Messages go out from a WhatsApp Business account in your business's name, through Meta's official WhatsApp Business Platform. No bulk-sending tools, and no risk of the number being banned.
Customers agree to confirmations and reminders when they book, so every message is one they expect.
Try it before you pay
Send us your business name and Instagram, and we set up a working version in its colours and send you the link. If you like it, we carry on. If not, close the link and pay nothing. The final price comes in writing in UAE dirhams before launch.
Questions from restaurants in the UAE
Do you take a commission on orders?
No. A flat monthly plan, and every order is yours.
Can we stay on the delivery apps too?
Yes. Many restaurants keep them and move their regulars to their own link.
Can I edit the menu myself?
Yes. Prices, photos and items from the dashboard.
Does it suit a cloud kitchen with no dining room?
Yes. Menu and delivery orders only, and several brands from one kitchen if you like.
What does it cost?
A one-time setup and a flat monthly plan, with no commission on bookings or orders. Once you have tried your version we send the final price in writing in UAE dirhams, and you decide then.
Do you work with businesses in the UAE?
Yes. We work online by message and email, and send you a trial version in your business's name.